What’s the difference between 'sustainable', 'organic' and 'clean'?
‘Sustainable’ farmers also maintain the health of the water, land, and soil via farming methods. Transportation, packaging, and the overall environmental impact are also considered.
‘Clean’ food has not been processed or altered from its natural state. It contains no added chemicals, sugars or fats.
Whether certified organic or not, all of our farmers use sustainable farming methods to produce clean food. For our farmers, sustainability is not a trend. This is their lifestyle, their belief, and their passion. It is why we choose to support them.
What does 'no chemicals' mean?
Organic and sustainable farms do use naturally occurring chemicals such as elemental sulphur to benefit their crops. If ever a questionable substance is used, we will disclose it to you.
We do our best to source food in it’s purest form, which means there are no artificial preservatives, no additives, no artificial colours, flavours, or artificial sweeteners.
Are all of your products organic?
Is it more expensive because it's organic?
Is there a membership fee?
What do you do with leftover food?
Are the markets inspected?
Are you accepting new farmers/producers?
Are you hiring?
Ordering & Pickup
When and where do I pick up my order?
We have several convenient pickup locations Friday afternoon, and delivery is available through out Kitchener-Waterloo city limits on Saturday.
The Brookfront Farm Store is located at 2053 Bridge Street, New Dundee, and is open until 6pm on Friday, and 10 – 4 on Saturday.
Guelph pick-up is at the Red Chevron Club, 34 Elizabeth Street from 3 pm- 6 pm on Fridays.
Kitchener- Waterloo pick-up is at Parkminster United Church, 275 Erb St. E from 3 pm- 6 pm on Fridays.
Woodstock pick-up is at St. John’s Anglican Church Eastwood, 685860 Oxford 2, from 3 pm- 6 pm on Fridays.
Do I need to sign up, or can I just pop in?
Is there a minimum order?
What types of payment do you accept?
Do you deliver?
Delivery is now available in partnership with Grocery Runners and currently only available within Kitchener and Waterloo city limits.
A small fee of $10 will apply. Ordering for Wednesday delivery between 2-6pm will be open from Thursday 1pm to Sunday 8pm.
Can I create a standing order?
I don't have time to collect my order!
Can I send someone else to pick up my order?
What if I miss the pick up time?
A product I ordered didn't come in – now what?
Do you have a return or exchange policy?
Is the food fresh?
The product I want is sold out, now what?
Are the ingredients listed on baked goods?
What if I’m not happy with a product?
You don't have the size or quantity I am looking for.
Can I go to the farms myself?
All Things Tea, Colour Paradise, Elora Bread Trading Company, Walker’s Blueberries, Apple Top Farm, Warner’s Farm, Weir’s Lane Lavender & Apiary, and Snyders Heritage Farm sell to the public. Check their websites for hours and locations.